Privacy Policy

1. Introduction

China FS Tea Substitute OEM (“Company,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make inquiries, or purchase our products.

This Privacy Policy complies with:

  • General Data Protection Regulation (GDPR) – European Union & United Kingdom.
  • California Consumer Privacy Act (CCPA) – United States, California.

By using our website, you agree to the practices described below.

2. Information We Collect

We may collect:

  • Personal Information: Name, email, phone number, company details, billing/shipping information.
  • Technical Data: IP address, browser type, device data, website usage logs.
  • Business Information: Inquiry content, product interest, order records.

3. How We Use Information

We use your data to:

  • Respond to inquiries and provide quotations.
  • Process and deliver orders.
  • Manage customer accounts and relationships.
  • Conduct marketing (with your consent where required).
  • Ensure compliance with laws and certifications (ISO, HACCP, FDA, Halal).

4. GDPR Legal Basis for Processing

We process data based on:

  • Contract performance.
  • Legal obligations.
  • Legitimate interests (business development, fraud prevention).
  • Consent (marketing communications).

5. Your Rights under GDPR

EU/UK residents may:

  • Request access, correction, or deletion of data.
  • Restrict or object to processing.
  • Request data portability.
  • Withdraw consent anytime.
  • File a complaint with a supervisory authority.

6. Your Rights under CCPA

California residents may:

  • Request disclosure of collected data categories.
  • Request deletion of personal data (with exceptions).
  • Opt-out of sale or sharing of data (we do not sell data).
  • Exercise rights without discrimination.

To exercise these rights, contact: [email protected].

7. Data Retention

We retain data only as long as needed for business, legal, or compliance purposes.

8. Sharing and Transfers

We may share data with:

  • Service providers (IT, logistics, marketing).
  • Regulatory authorities when legally required.
  • Affiliates or partners under confidentiality.

If data is transferred outside the EU/UK, appropriate safeguards (e.g., Standard Contractual Clauses) are applied.

9. Security

We use technical and organizational measures to protect data from unauthorized access or misuse.

10. Contact Us

Email: [email protected]
Website: https://xiannba.cn/